Our goal is to provide quality backup power solutions through the efforts of top-notch employee-owners who represent best-in-the-industry products. We strive to grow and diversify the company while being responsible citizens in the communities in which we work and live.

Mission

HM Cragg offers quality power solutions to our customers in support of their critical power systems and applications. We provide exceptional products and outstanding installation and maintenance service of uninterruptible power systems, power electronics, power quality products, backup battery applications and other complementary products. We strive to manage our business using servant-leadership principles as we meet the needs of our employee-owners, suppliers, customers, and the public.

• Providing a fair value to our customers for products sold and services rendered, honoring others and being dependable.
• Treating creditors fairly, meeting our obligations and exerting self-discipline.
• Providing extra support for our employees and their families in times of critical need.
• Competing ethically with our competitors.

Values

Our values guide our day-to-day decision making and reflect our core ideologies.

• Honesty
  We will provide a fair market value to our customers for products sold and services rendered, honoring others and being dependable.
  
  
• Trust
  We will earn the trust of our employees, customers, and key stakeholders by modeling a servant’s attitude while treating everyone fairly, meeting our obligations and exerting self-discipline.
  
  
• Integrity
  We are open, honest, and responsible for following through on our commitments.
  
  
• Ethics
  We will provide consistency with our agreed upon principles and conduct ourselves accordingly in our day-to-day business activities.
  
  
• Knowledge
  We encourage continuous development of our skills and expertise to better serve our customers.