“Wow – you’re the owner?”
It’s a question our HM Cragg employees get a lot – we all have “owner” on our business cards. There’s the owner in the distribution center. The owner in customer service. The owner at the front desk. The owner in the service van. The owners in accounting, sales, the executive office, and every other part of our business.
Our “owners” represent the values of the company – honesty, trust, integrity, ethics, and knowledge. This translates into a "WOW" customer experience. HM Cragg has done business this way for 42 years. We’ve been employee-owned since 1998. We are certain, based on feedback from customers and vendors, that treating each other the way we want to be treated makes good business sense. As owners, our employees have the responsibility to go the extra mile to satisfy customers and vendors.
We know there may be times when we don’t succeed. But you can be sure that we’ll do our best to try to make it right if that should happen to you.
So here’s the punch line – if you do business with us, THANKS. We look forward to continuing to serve you. If you haven’t tried HM Cragg for your quality power needs, give us a chance. Our quality people know quality power and we think you’ll come away satisfied with the “WOW” experience.